Information Architecture
Busted WordPress needed an urgent, reassuring service experience for business owners dealing with broken, hacked, or slow sites. The site turns a stressful problem into a clear path to expert help, transparent fixes, and a fast response.
Visit live siteSo What Happened?
The Challenge
A broken WordPress site is an emergency. Visitors need reassurance, a fast diagnosis path, and confidence that a real developer can handle the problem without making the situation worse.
The Solution
We made Emergency Help and Free Audit visible immediately, then organized the service catalog around the problems people actually search for: site-down incidents, malware, login issues, white screens, speed, Core Web Vitals, technical SEO, schema, plugin conflicts, conversion optimization, and broken links.
Problem-based navigation
Emergency and audit CTAs
Service scannability
Named WordPress fixes
How We Made It Easy
Mobile response path and Clear next steps were built into the experience so the team can keep improving it after launch. We made Emergency Help and Free Audit visible immediately, then organized the service catalog around the problems people actually search for: site-down incidents, malware, login issues, white screens, speed, Core Web Vitals, technical SEO, schema, plugin conflicts, conversion optimization, and broken links.
Problem-based navigation
Problem-based navigation keeps the most important visitor question close to the first decision point. A broken WordPress site is an emergency. Visitors need reassurance, a fast diagnosis path, and confidence that a real developer can handle the problem without making the situation worse.
Service scannability
Service scannability gives the project a clear path through the work. We made Emergency Help and Free Audit visible immediately, then organized the service catalog around the problems people actually search for: site-down incidents, malware, login issues, white screens, speed, Core Web Vitals, technical SEO, schema, plugin conflicts, conversion optimization, and broken links.
Mobile response path
Clear next steps keeps the experience useful after launch, so the team can continue improving the path without rebuilding the foundation.
Built for Mobile
Modern websites must work perfectly on all devices. We prioritized mobile experience throughout the design process.
Thriving on desktop
A spacious desktop layout keeps services, project details, and estimate paths easy to scan.
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